About Mark
Mark is a Training Manager and Learning Experience Designer with a focus on creating clear, effective learning solutions that genuinely help people succeed. With experience spanning onboarding, curriculum development, facilitation, and program ownership, Mark specializes in translating complex information into approachable, actionable training.
His work centers on building programs that balance business priorities with learner needs—ensuring training is both strategic and human-centered.
Learning Philosophy
Good learning design starts with respect for the learner. Adults don’t need extra noise; they need relevance, clarity, and a structure that lets them grow with confidence.
My approach to training is rooted in:
Purpose: Every element of a learning experience should support a real performance goal.
Clarity: Information is organized, simplified, and delivered in a way that makes immediate sense.
Engagement: Training should feel welcoming and intuitive—not overwhelming or tedious.
Accessibility: Every employee deserves materials that are inclusive, usable, and designed with diverse needs in mind.
Measurement: Strong programs include meaningful evaluation, iteration, and ongoing improvement.
Ultimately, I design training that meets people where they are and gives them what they need to do their best work.
How I Work
My development process is built on open communication and collaboration. I work closely with SMEs, facilitators, and cross-functional teams to uncover the real problem, not just the symptoms. Once the goal is clear, I use structured frameworks—ADDIE, SAM, adult learning theory, and accessibility best practices—to build training that fits both the learner experience and the organization’s strategy.
Whether the project is a full onboarding redesign or a quick microlearning fix, the goal remains the same: training that’s practical, supportive, and ready for the real world.