Laptop with a sign on the screen that says "Welcome Aboard!" in large, black, playful letters, placed on a wooden table in a room with large windows and warm lighting.

Onboarding

Type: ILT • Curriculum Development
Role: Lead Designer & Instructor

Summary:
Developed a multi-week onboarding program for new care management staff, including structured curriculum, facilitator guides, scenario practice, and field-ready job aids. Designed to increase learner confidence, ensure consistency, and reduce ramp-up time.

Portfolio

Person pointing at financial graphs and charts on paper with a digital overlay of data visualization

Annual Training

Type: Program Oversight • Curriculum Pathways • Compliance Training
Role: Program Manager & Learning Lead

Summary:
Managed the organization-wide annual training cycle for ~2,000 staff and contractors. Oversaw 7–9 courses (including abridged and role-specific pathways), coordinated SME updates, maintained compliance, and analyzed completion trends

Digital illustration of a human profile with a colorful brain, surrounded by interconnected dots and lines representing neural networks.

AI Podcast

Type: Microlearning • AI Workflow • Change Management
Role: Designer & Program Lead

Summary:
Created a rapid content development pipeline using NotebookLM and similar tools to deliver weekly microlearning updates on HR changes, program adjustments, and organizational updates. Ensured clarity and speed during periods of ongoing change.

Portfolio content on this page is anonymized or recreated to protect proprietary information.