AI Podcast - Trillium Health Resources

Overview

The organization needed a faster and more consistent way to deliver weekly updates covering HR changes, operational adjustments, program updates, and policy clarifications. Traditional training processes couldn’t keep pace with the frequency and volume of information being released. I implemented an AI-assisted workflow using NotebookLM to create short, just-in-time training pieces—often in both written and “podcast-style” audio formats—that helped staff absorb updates quickly and accurately.

Challenges

  • Updates arrived from multiple departments with different writing styles and priorities

  • Staff needed clarity quickly to avoid misalignment and workflow disruptions

  • Leadership wanted weekly communication consistency without overloading inboxes

  • Traditional course-building was too slow for the pace of changes

  • Information noise (email clutter, duplicate messages) made it easy for learners to miss key updates

  • Needed a solution that respected time, improved understanding, and standardized messaging

Approach

I established a rapid content pipeline powered by NotebookLM and human editorial oversight. Each week, I gathered raw updates from HR, operations, and program leadership, then used AI to:

  • Summarize and reorganize content into a clear, learner-friendly structure

  • Produce short written microlearning modules (2–5 minute reads)

  • Generate “audio overview” versions for on-the-go listening

  • Extract FAQs, definitions, and changes-in-plain-language

  • Maintain a consistent tone across departments

I created branded microlearning templates and simple visual layouts to reduce cognitive load. All content was reviewed with SMEs for accuracy before distribution.

Over time, this became a predictable, efficient rhythm:
input → refine → approve → publish → track engagement.

Deliverables

  • Weekly microlearning briefs covering HR, policy, change management and program updates

  • Audio “podcast-style” summaries generated via NotebookLM

  • Consistent template for written and audio messaging

  • Quick-reference guides for supervisors to reinforce new changes

  • Organized update archive for at-a-glance reference

Sample Podcast

Results

  • Reduced confusion around operational changes

  • Faster uptake on new policies and role expectations

  • Supervisors reported fewer repeated questions and clarification requests

  • Staff engagement improved thanks to shorter, more digestible updates

  • Created a scalable, repeatable workflow that could support ongoing organizational change

  • Modernized internal communication using accessible AI tools

Role & Tools

Role: Designer, Program Lead, AI Workflow Architect
Tools: NotebookLM (for summaries + audio), Sharepoint, RISE, LMS (Moodle/Totara)
Collaboration: HR Director, Program Leads, Operations Supervisors, SMEs providing weekly updates